Refund policy
Return & Exchange Policy
At MONTANACO, your satisfaction means everything to us. If you are not absolutely delighted with your purchase, we make returns simple and hassle-free.
Eligibility
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We accept returns on unworn merchandise with the original receipt and tags attached.
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Items must be returned within 30 days of purchase.
Processing Time
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Online returns may take up to 10 business days to process.
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Depending on your credit card company, refunds may take up to two billing cycles to appear on your statement.
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Refunds will be credited to your original method of payment.
How to Return
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Include the completed returns form with your package.
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If you don’t have the packing slip, please provide your name, address, email, phone number, and order number.
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Indicate the reason for return on the packing slip.
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Pack the item(s) securely along with the slip.
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Ship your package using US Postal Service or FedEx.
Return Address
Please send all returns to:
MONTANACO
6215 Arbor Glen Court
Solon, OH 44139